{"id":1117,"date":"2026-03-27T20:34:37","date_gmt":"2026-03-27T20:34:37","guid":{"rendered":"https:\/\/furs-market.com\/faqs\/"},"modified":"2026-05-11T23:54:35","modified_gmt":"2026-05-11T20:54:35","slug":"faqs","status":"publish","type":"page","link":"https:\/\/furs-market.com\/el\/faqs\/","title":{"rendered":"FAQ’s"},"content":{"rendered":"
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Frequently Asked Questions<\/h1>\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\t\tExplore our most commonly asked questions below.\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Returns & Exchanges<\/h3>\t\t\t<\/div>\n\t\t\t\t\t\t
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What is your return policy?<\/h6>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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We accept returns within 14 days of delivery on unworn, unwashed items with original tags. Some items like final sale or underwear are non-returnable.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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How do I start a return or exchange?<\/h6>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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Just head to our Returns Portal<\/a>, enter your order number and email, and follow the steps. You\u2019ll receive a prepaid return label if eligible.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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When will I get my refund?<\/h6>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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Once we receive and inspect your return, refunds are processed within 5\u20137 business days to your original payment method.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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Can I exchange an item for a different size?<\/h6>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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Absolutely! If the size you need is available, we\u2019ll process an exchange once your original item is received.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Ordering & Payment<\/h3>\t\t\t<\/div>\n\t\t\t\t\t\t
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What payment methods do you accept?<\/h6>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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We accept Visa, Mastercard, AMEX, PayPal, Apple Pay, Google Pay, and OASIS gift cards.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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Can I apply a promo code or gift card at checkout?<\/h6>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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Yes! You can enter your promo code or gift card in the designated field during checkout before payment.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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Can I modify or cancel my order after placing it?<\/h6>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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Orders are processed quickly, but if you contact us within 1 hour of purchase, we\u2019ll do our best to accommodate changes or cancellations.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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Do you offer pre-orders?<\/h6>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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Yes, for select items. Pre-order details (estimated shipping date, charges, etc.) will be clearly noted on the product page.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Shipping & Delivery<\/h3>\t\t\t<\/div>\n\t\t\t\t\t\t
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Where do you ship?<\/h6>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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We currently ship across Europe. Shipping options and costs are calculated at checkout.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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How long does shipping take?<\/h6>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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Standard shipping takes 3\u20137 business days. Expedited options are available at checkout.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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How can I track my order?<\/h6>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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You\u2019ll receive a tracking link via email once your order ships. You can also track your order anytime through your OASIS account.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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What if my package is lost or delayed?<\/h6>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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If your tracking hasn\u2019t updated in 5+ days or your package is missing, reach out to our Support Team and we\u2019ll help resolve it ASAP.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Sizing & Fit<\/h3>\t\t\t<\/div>\n\t\t\t\t\t\t
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How do I know what size to order?<\/h6>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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Each product page includes a detailed size guide and fit notes. We also include model sizing for reference.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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Do your clothes run true to size?<\/h6>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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Most of our pieces run true to size, but we recommend checking individual product descriptions for specific fit guidance.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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What if I\u2019m between sizes?<\/h6>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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If you're between sizes, we suggest sizing up for a more relaxed fit or down for a snug fit \u2014 and always feel free to contact us for help!<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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Can I return or exchange if it doesn\u2019t fit?<\/h6>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
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Yes! We want you to love the way it fits. You can return or exchange eligible items within 14 days of delivery.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Explore our most commonly asked questions below. Returns & Exchanges What is your return policy? We accept […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1117","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/furs-market.com\/el\/wp-json\/wp\/v2\/pages\/1117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/furs-market.com\/el\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/furs-market.com\/el\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/furs-market.com\/el\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/furs-market.com\/el\/wp-json\/wp\/v2\/comments?post=1117"}],"version-history":[{"count":12,"href":"https:\/\/furs-market.com\/el\/wp-json\/wp\/v2\/pages\/1117\/revisions"}],"predecessor-version":[{"id":1447,"href":"https:\/\/furs-market.com\/el\/wp-json\/wp\/v2\/pages\/1117\/revisions\/1447"}],"wp:attachment":[{"href":"https:\/\/furs-market.com\/el\/wp-json\/wp\/v2\/media?parent=1117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}